Government of Canada-An official global travel advisory is in effect: Avoid non-essential travel outside Canada until further notice (See attached Government of Canada Website)
GSC Statement- As a result of Government Travel advisory
(please see attached link below for the GSC Statement on their website)
Quick and Important Highlights of the GSC statement
Due to the latest Government of Canada advisory, stating Canadians should, “Avoid non-essential travel outside Canada until further notice.” GSC has indicated they will not cover any emergency travel expenses related to the coronavirus (COVID-19), whether incurred on a cruise or any other type of travel.
However, unrelated incidents (e.g. a fall, accident, heart attack) would still be considered, subject to the terms of your plan. This position now applies to all destinations globally. For more details on travelling at this time, please check the latest advisory.
What does it mean for my coverage if I’m already away from home for non-essential travel outside Canada (and left prior to the Government advisory), but the advisory status has changed since I arrived at the destination?
Most importantly, refer to the Government of Canada travel advisory, which includes the recommendation to find out what commercial options are still available to return to Canada and consider returning to Canada earlier than planned if these options are becoming more limited.
Where there are no options to return to Canada at this time: If your travel coverage will expire while stranded in an area under quarantine (due to the trip day limit or a limited coverage period), and you left Canada prior to applicable Government advisories, GSC will extend the emergency medical coverage until the end of the period of quarantine, including for coronavirus-related claims. If you are stranded beyond the planned return date from your trip in an area under quarantine, GSC will allow reimbursement for meals and accommodations for the additional unplanned days up to the amount included in your benefits plan, assuming you left Canada prior to the applicable advisories being issued.
If you left Canada after the applicable advisories were in place: Travel coverage will not be extended and GSC will not cover any emergency travel expenses related to the coronavirus. However, unrelated incidents (e.g. a fall, accident, heart attack) would still be considered, subject to the terms of your plan.
For further details, please read the following please click on above attached link to GSC.
Only if you are directly affected, as you are about to travel or are currently in the United States call the 1-800-936-6226. If you you are outside Canada or the United States, call collect 0-519-742-3556 and remember to provide your GSC I.D number and Out of Province group number. Please only use these numbers, if you are directly affected as it is expected their will be a high volume of calls.